HOW TO ORDER / T+C’S
1. Contact Details
2 Laxton Meadow
Tel: 01243 763389
2. How To Order
To order, simply click “Add to Basket” and your chosen product will be added to your shopping basket. You can then return to the website to add further items to your basket or continue on to checkout. You can also view and amend the contents of your shopping basket at any time by clicking on the basket icon at the top right of the page.
At checkout, you can change the country if you would like us to send your order to a country other than UK. The contents of your basket will displayed, along with quantities selected and a total price including a next day delivery if requested and VAT. To proceed with your order, simply fill in your card-holder’s address and, if required, a different delivery address, followed by your credit or debit card details. We accept most major credit and debit cards.
3. Prices and Product Information
Prices are in pounds sterling. Every reasonable care has been taken to ensure that the reproduction of colours is as accurate as the photographic and production processes will allow, and that the descriptions are accurate. Slight variations in colour, size and product specifications may occur. Many items are hand-made with natural variations in finish.
We currently offer a free standard delivery service and a free returns service. Please allow 3-5 working days for standard delivery.
There is a charge of £7.95 for next day delivery. If you require next delivery we will need to receive your order by 2pm. Any orders placed for next day delivery after 2pm, will be delivered within 2 days.
You are entitled to cancel your order, for any reason, up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
6. Returns & Refunds
Our products are designed and manufactured with great care and affection and we hope you will be pleased with them. However, if for any reason you are not, please return them unused and in the original packaging within 28 days and we will refund the return postage to the value of the original carriage cost or exchange the item/s for you.
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